How to configure a Contribute Widget

Last updated on June 28, 2024

Introduction

The Contribute widget is only displayed on embedded Dashboards. It allows people in your organization to contribute posts to your InfoDesk portal from your intranet or other websites with an embedded InfoDesk Dashboard.

The Contribute widget will not be shown when viewing a Dashboard in your InfoDesk portal. The widget is only visible on an external, embedded Dashboard. You can still configure and position the widget in InfoDesk. Read more about embedded InfoDesk Dashboards HERE.

Integration Prerequisites

When embedding Dashboard widgets on other websites, you need an authentication mechanism. The recommended authentication mechanism is single sign-on, SSO. An alternative authentication mechanism is Key Authentication. The Contribute widget requires that your organization have a single sign-on connection to the InfoDesk platform.

The easiest way to integrate is to use single sign-on (SSO). SSO allows viewers to seamlessly access the Dashboard Widgets from your intranet without the need for a username and password. The viewer is not required to have an account in Wide Narrow, and it can be created automatically.

Note that if you don’t have SSO in place, you will get a message that “SSO is not configured for this portal” when embedding the widget. Contact your InfoDesk Account Manager or Customer Success for more information and assistance with the SSO implementation.

Adding the Contribute widget

Prerequisite: The Contribute widget is only displayed on embedded InfoDesk Dashboards.

Before embedding the Contribute widget, you need to create it in your InfoDesk portal.

1. Navigate to Dashboards.
2. Click on Go to Widgets at the top right of the Dashboard overview page.
3. Press the New Widget button.
4. Click the Post tab in the top menu and then click the Add button on the Contribute Widget card.

Configuring the Contribute widget

1. Name: Type the name of the widget in the text bar. The name will be the title of the Contribute widget on the embedded Dashboard. Choose a name that clearly explains the widget, for example, “Contribute to InfoDesk.”
   
   
2. Contribute to: Select where contributions are to be displayed:
   Choose Search if you want all contributions automatically qualified and displayed in the Search and Dashboard post lists in your InfoDesk portal. Alternatively, choose an inbox in the drop-down if you wish all contributions to be sent to a specific inbox for review and qualification.
   Note that you need to check the Contributable checkbox on the Edit inbox form to make an inbox available in the drop-down list. 
   
   
3. Text: Add optional text to the widget to encourage people in your organization to contribute to the portal.
   
   
4. Reply message to contributor: Add an optional text that the contributor will see once a contribution has been made.
   
   
5. Press Save. The widget is now created and available to review on the embedded Dashboard.  

Contact InfoDesk Support for help and more information about embedding and displaying InfoDesk dashboard widgets on other platforms and applications.

User Access:

Superusers Admins and Superusers who are Dashboard Owners can create and manage Dashboard widgets. With SSO in place, people from your organization can Contribute to your InfoDesk portal using the embedded Contribute widget.