Add and Upload Recipients to Newsletter Send lists

Last updated: August 18, 2023

You must create a send list and add recipients when distributing newsletters from the Newsletter module.

You can create a new send list either from the Distribution page in your newsletter or by clicking the Send list button on top of the Newsletter page.

Once you have created your send list, there are three ways to add recipients to the mailing list:

If the recipients have user accounts in Wide Narrow, you can search and add recipients from the user list on the Edit send list page in Newsletters.

If the recipients don't have user accounts in Wide Narrow, you can either add the new email addresses manually or import a list of recipients to your send list.

How to create a new Newsletter Send list

Follow these steps to create a new send list in the Newsletter module:

1. Go to Newsletters. Open the Distribution page in your newsletter or click the Send list button on top of the Newsletter page.
2. Press the New send list button and enter the name and description of your send list in the New send list form. Press Save.

How to add users as recipients to a newsletter send list

If the recipient has a user account in Wide Narrow, you can search and add recipients from the user list.

1. Go to Newsletters. Open the Distribution page in your newsletter or click the Send list button on top of the Newsletter page.
2. Click on the Send list name to open the Send list.
3. On the New Send list/Edit Send list page: Search recipient in the user list on the left and tick and add or drag and drop selected users to your send list (members) on the right.
4. Press the Save button to save the updated send list. Press the Cancel button if you want to cancel the updates.

How to add new recipients to a newsletter send list by adding email addresses

If the recipients you want to add do not have a user account in Wide Narrow, you can add the recipient's email addresses manually.

Follow these steps to add new recipients' email addresses to a send list:

1. Go to Newsletters. Open the Distribution page in your newsletter or click the Send list button on top of the Newsletter page.
2. Click on the Send list name to open the send list.
3. On the New Send list/Edit Send list page: Press the Add Recipients button and select the Add by Email tab.
4. Add email recipients by email separated by a comma or semicolon. Press the Add Recipients button to confirm.

How to import/upload new recipients to a newsletter send list

If the recipients you want to add to your send list do not have a user account in Wide Narrow, you can import recipients from a .csv or .xlsx file. Accepted file formats are .xlsx or .csv.

Follow these steps to import new recipients' email addresses to a send list:

1. Prepare a .xlsx or .csv file with the recipients you want to import. We recommend a file with three columns, including email address, first name, and last name. The column labels in your file should preferably be named “email“ “firstname“ and “lastname“.
2. Go to Newsletters. Open the Distribution page in your newsletter or click the Send list button on top of the Newsletter page.
3. Click on the Send list name to open the send list.
4. On the New Send list/Edit Send list page: Press the Add Recipients button and click the Upload file tab.
5. Drop your file or press the Browse file button to import the recipients from the .csv or .xlsx file.
6. If you are importing recipients to a brand new send list:
   Leave the Remove missing recipients checkbox unmarked.
7. If you are updating an "old" existing send list:
   Mark the Remove missing recipients checkbox to make sure that any email addresses in the existing send list that are not matching the imported file will be removed from the send list. If you unmark the Remove missing recipients checkbox, only new email addresses are added from the imported file. No addresses are deleted from the existing send list.
8. Press the Finalize import button to finalize the import.
9. Press the Save button to save the new send list. Press the Cancel button if you want to cancel the import.  

User Access: Superusers have access to Newsletters and send list administration in the Newsletter module. Only Newsletter owners can connect send lists to their newsletters.