Search Workflow

Last updated: December 14, 2023

Introduction

The Search function allows you to do both free text searches and Filter searches or a combination of both. In this article, you will learn the basics of the Search workflow.

For more tips, read the Keyword Search Guide. 

Free text Search

Use the free text search field to search all the information in the current view.

Search in delimits the search to title/header, description/abstract, complete content, posts with comments, or posts attached files file name.

Use one or several keywords or paste ready-to-use search strings.

Refine your search using one or several keywords combined with the Boolean operators AND, OR, and NOT.

Search results are live - the search result changes while typing.

Filter Search

Click the Filter button to perform a live drill down in the search result by using one or several search filters in the filter menu.

Selecting several topics in the same search filter field creates an OR question between them, making a wider search. When selecting topics from different search filter fields, an AND question is created, making a narrower search. All filter fields work in the same way.

Search filter fields in the filter menu:

Relevance – Adjust the relevance slider to search in:

• Rejected (removed posts).
• Unhandled (posts still in inboxes).
• Qualified (posts approved as relevant).
• Elevated/Critical (qualified posts used in, for instance, newsletters and reports).

Word cloud – The world cloud shows keywords from the current post list. Delimit the search by selecting one or several keywords.

Time period – Set the period to show posts from the past 24 hours, week, month, year, any time, or set a custom range.

Topics - Topic facets drill down into categories corresponding to the predefined taxonomy and show only topics matching the current search. Switching to the Taxonomy filter will show the complete, predefined taxonomy.

Optional: Players - Player facets drill down into categories corresponding to the predefined taxonomy and show only topics matching the current search. 

Optional: Geography - Geography facets drill down into categories corresponding to the predefined taxonomy and show only topics matching the current search. 

Optional: Information Type - Information Type facets drill down into categories corresponding to the predefined taxonomy and show only topics matching the current search. 

Interaction – Delimits the search to posts with likes and comments or both.

Taxonomy – shows the complete, predefined taxonomy. Delimits the search to posts with the selected topics or a combination of taxonomy topics. 

Selecting one or several topics from the taxonomy fields will delimit the search to only include posts categorized with those topics. Topics, Players, and Geography are the most common classification topics, but may differ depending on your portal’s taxonomy.

Selecting topics in the same Field will create an OR question between the topics. Choosing topics from different Fields will make an AND question between them.

Source – Delimits the search to a specific source of existing posts.

Languages - Filter out or choose posts in specific languages. The language filter is based on the language in the original source. Many posts are automatically translated into English and will appear in the translated version. Click the post source link or post headline to view the search result in the selected language.

User – Filter on posts from specific contributors or qualifiers.

Inbox – Delimits the search to one or several inboxes.

Connection – Discontinued and will soon be removed from the Filter Search.

Feeds – Delimits the search to posts derived from one or several Feeds from InfoLab. Feeds include InfoDesk News Library Feeds, saved searches created in InfoLab, and feeds from information providers connected to InfoDesk.

User Access: Search is available for all InfoDesk users.