How users can use the Taxonomy

The Taxonomy makes it possible to categorize, search and filter information in Infodesk easily. It also makes it easy to sort out information for different target groups and deliverables.

Below you find the taxonomy's application areas and how users could benefit from using the taxonomy.

Application areas

All users can use the Taxonomy to filter information in Search.

All users can create personal saved searches and personal email subscriptions based on a saved search.

Superusers with Inboxes are using the taxonomy to classify the posts before qualifying. The inbuilt categorization AI tool will learn from the superusers' classification behavior. This means that your behavior (i.e., qualifying posts) helps the AI to categorize posts before you have to do it. Note that your categorization behavior never leads to new categories in the taxonomy.

Superusers with Inboxes also use the taxonomy to create filters and saved searches in the Inboxes. Saved searches can be personal or shared and are helpful when you have a broad information scope or when several people share an inbox.

All users can categorize Contributions in the same way as other posts in Infodesk. Categorized contributions are searchable and can be used the same way as all other posts in Infodesk. Note, however, that the AI classification tool does not learn from a user's contribution behavior as in inboxes.

Superusers can categorize a Summary similarly to posts when using the Summary function in Inboxes and Workspaces. Categories from posts that are already tagged are automatically included in the Summary.

Superusers setting up automated newsletters can use the taxonomy to create saved searches for the auto-selection of content to the newsletter.

Superusers with Admin permissions can use the taxonomy to create portal saved searches and subscriptions available for all users in a portal. They can also use the taxonomy categories to create dashboard widgets with selected information for different target groups. In addition, they can use the taxonomy filters to generate RSS feeds and integrate content from Infodesk on other platforms.

User Access: Only Superusers with Admin access can make changes to the taxonomy. All users can use the taxonomy to filter information, categorize content and create saved searches.