Create new User Account in Admin

Last updated: June 22, 2023

Infodesk has three user categories: End-users, Superusers, and Superuser Admins.

To create a new user account in Infodesk:

1. Click Admin on the navigation menu.
   
   
2. Click Users on the Admin menu.
   
   
3. Click the New User button.
   
   
4. Enter the new user's first name, last name, and email address.
   
   
5. Select a user access category in the Access drop-down menu:
   
   
   • End-users can access Dashboard, Search, Contribute, and Workspaces as the default setting.
   • Superusers can access Dashboard, Search, Contribute, Workspaces, Inboxes, Newsletters, Reports, Report Library, Benchmarks, and Statistics as the default setting.
   • Superuser-Admins have access to all functions as the default setting.
     
     

6. Click on Show Access Settings to change the default user access settings. 
   
   

7. When registered, an email with an activation link will automatically be sent to the new user. 
   The activation link is valid for 24 hours. Uncheck the "Send activation email upon create" box if you want to activate the account later.
   
   

8. Click the Create button. 

Just so you know, recipients and send lists for Newsletters are handled on the Distribution page in the Newsletters module, where you also can add recipients who do not have an account in Infodesk.

User Access: Only Superusers with Admin access can create, change and delete user accounts.