How long is the activation link valid?

Last updated: June 27, 2023

When a new user is registered in InfoDesk, an email with an activation link will automatically be sent to the new user. The activation link is valid for 24 hours.

If the activation link has expired, go to the InfoDesk login page and click on the Forgot password link.

For further help, contact the InfoDesk Admin in your organization or InfoDesk Support.

User Access: Only Superusers with Admin permissions can create new user accounts. All users can activate their accounts and retrieve new activation links from the login page.