QuickStart Guide: Ruled Based Categorization

Last updated: November 24, 2023

Guide for Superusers with Admin permission.

This QuickStart Guide helps you automate the categorization of posts in InfoDesk by using rule-based categorization.

Rule-based categorization is an add-on feature available to Superuser admins once a system admin has turned the feature on. This feature aims to set rules to your taxonomy to create automatic tags for posts in InfoDesk.

More Resources

Read more about Rule-Based Categorization.

Read more about Keywords and Search filters.